FAQ

Q: How much is the delivery fee?

We provide FREE LOCAL DELIVERY for order SGD150 and above (inclusive of GST) for eshop. A delivery fee of SGD30 (subject to GST) is applicable for order below SGD150. All products listed within a single order will be made in one delivery. For OVERSEAS DELIVERY, please write to us at enquiry@songcho.com.sg and we will advise the shipping rate accordingly.

Q: What currency are the prices displayed in?

All product prices are stated in Singapore Dollars (SGD) and are subject to prevailing GST charges.

Q: Do you accept international credit cards?

Yes, we do.

Q: How do I use my promo code?

When it comes to the payment step, key in the promo code which you received from SONG-CHO dealers in the designated field.

Q: How do I use my voucher?

When in comes to the payment step, key in the voucher serial number and the phone number which you had provided to our SONG-CHO shop/showroom earlier (when the voucher was issued to you).

Q: When will I receive my order?

After you have placed your order successfully, we will verify the order and confirm the delivery date/time with you via email or phone call within 5 work days. Please refer to "Delivery" section for more details.

Q: How do I register for warranty?

Please go to our website warranty link at https://www.songcho.com.sg/warranty/WarrantyRegistration.aspx

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